Versand
At Our Store, we strive to provide our customers with a seamless and efficient shipping experience.
Processing Time:
Once you place an order on our website, please allow 1-2 business days for us to process and pack your items. Our dedicated team works diligently to ensure that your order is carefully prepared for shipment.
Shipping Options:
We offer multiple shipping options to cater to your needs. During checkout, you will be able to select the shipping method that best suits your situation.
Shipping Costs:
We are providing Free Shipping for all orders inside our store.
Delivery Times
All orders are processed and shipped within 7 to 12 business days from the date of order confirmation (excluding weekends and public holidays).
Once your order has been shipped, estimated delivery times are as follows:
- Metropolitan France : 5 to 10 business days
- International : 7 to 14 business days
Please note that these timeframes are estimates and may vary depending on the carrier and peak periods.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the View full details progress of your package and estimate its arrival date.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
Change of Shipping Address:
If you need to change the shipping address for your order, please notify us as soon as possible. Once an order has been shipped, we are unable to modify the shipping address.
Questions or Concerns:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the necessary information to ensure a smooth shipping experience.